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Trixelariz provides interior décor and styling services. If you need to cancel a scheduled service, please contact us as soon as possible. Cancellation policies vary depending on the type of service:
Consultation appointments may be cancelled or rescheduled up to 48 hours before the scheduled time without penalty. Cancellations made less than 48 hours before the appointment may be subject to a cancellation fee.
For ongoing design projects, cancellation terms will be specified in your service agreement. Generally, work completed up to the cancellation date will be invoiced, and any deposits may be non-refundable depending on the stage of the project.
If Trixelariz sources products on your behalf, return policies will depend on the individual supplier or retailer. We will provide you with return information for any products purchased through our services.
Products must be returned in their original condition, unused, and with all original packaging and tags attached. Custom or made-to-order items may not be eligible for return unless defective.
To initiate a return:
Refunds will be processed using the original payment method within 10-14 business days after we receive and inspect the returned item. Refund amounts may be reduced by:
We are happy to exchange items for different sizes, colors, or styles, subject to availability. Exchanges must be requested within 14 days of receipt, and items must be in original condition.
If you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs. Please provide photos of the damage when possible.
If you are not satisfied with our interior décor services, please contact us to discuss your concerns. We are committed to working with you to address any issues and ensure your satisfaction. Refunds for services will be considered on a case-by-case basis.
To initiate a return, cancellation, or discuss any concerns, please contact us:
Trixelariz
513 Victoria St, West Melbourne VIC 3003, Australia
Phone: +61386168364
Email: info@trixelariz.world
We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes are posted constitutes acceptance of the modified policy.
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